Intellectual Property Policy
Synro respects intellectual property rights and expects all sellers and users to do the same.
What This Policy Covers
Synro prohibits the listing, sale, or distribution of any items that infringe on intellectual property rights. This includes:
Counterfeit Products
Fake or replica products that imitate branded goods or mislead consumers.
Trademark Violations
Unauthorized use of trademarks, logos, or brand names on products or listings.
Copyright Infringement
Items that reproduce copyrighted content, images, or designs without permission.
Unlicensed Software
Software, digital media, or content distributed without a valid license.
How to Report an IP Violation
Gather Your Evidence
Take screenshots of the infringing listing. Note the product URL, seller name, and any order numbers involved.
Prepare Your Information
Have ready: your full name and contact details, a description of the copyrighted work or trademark, and proof of ownership such as a registration number or trademark certificate.
Email Our IP Team
Send everything to synrohelpdesk@gmail.com with the subject line "IP Infringement Report". Include a statement that you have a good faith belief the use is unauthorized.
We Investigate
Our team reviews all IP reports within 24–48 hours and will follow up if we need additional information.
Consequences of Violation
Sellers found to be infringing on intellectual property rights will face immediate action:
Immediate removal of all infringing listings
Account suspension or permanent ban from Synro
Forfeiture of any pending payments or balances
Referral to appropriate legal authorities where applicable
Seller Responsibility
All sellers on Synro are solely responsible for ensuring they have the right to sell the products they list. By listing a product on Synro you confirm that:
- You own or have a valid license to sell the product
- Your listing does not infringe on any third-party intellectual property rights
- All product images, descriptions, and branding used are either original or properly licensed
- You will cooperate fully with any IP investigation initiated by Synro
Ignorance of intellectual property law is not a valid defense. Synro reserves the right to remove any listing at any time if it is suspected of infringing on IP rights.
Have an IP concern?
Our team responds to all IP reports within 24–48 hours. Include "IP Infringement Report" in your subject line.
Email Our IP Team →